There are many ways that you can help yourself and your staff to deal with the issues created by volatile substance abusers.

  • Take some responsibility and think about who you are selling to – why would a young person need a can of butane?
  • Make sure you can identify the volatile substances that you stock and store those products safely.
  • Display signage indicating you have an in-store policy that does not tolerate either theft or misuse.
  • Improve your in-store security.
  • Educate and raise awareness of the issue with your staff.

Click on the ‘Guide for retailers’ button in the top corner of this page for more detailed information, including how to order FREE in-store support material.

Retailers have a
responsibility to do the right thing,
to take greater action. If you do want to
be a responsible retailer, get educated,
change your practices, and step up.
Ross Bell